UK DELIVERIES

PROCESSING & DELIVERY INFORMATION

At My Self Love Box, we are committed to providing a smooth and reliable experience from the moment you place your order to the time it reaches your doorstep. Below you’ll find all the key details about our order processing times, delivery options, and shipping policies.

ORDER PROCESSING TIME

We aim to process all orders on the same day when placed before 3:30 PM (Monday to Friday). Orders placed after this time will be processed the following business day.

Please Note: During peak seasons (such as Christmas or special promotional events), processing times may be slightly extended. For the most up-to-date information, please refer to the banner at the top of our website.


DELIVERY OPTIONS & COSTS

We offer a range of tracked and reliable delivery methods to suit your needs:

  • Standard Delivery – FREE
    Royal Mail Tracked 48
    Estimated delivery time: 2–3 business days
  • Express Delivery – £4.50
    Royal Mail Tracked 24
    Estimated delivery time: 1–2 business days
  • Next Working Day Delivery – £10.35
    Royal Mail Special Delivery Guaranteed
    Order before 3:30 PM Monday–Friday for delivery on the next working day.
    Please Note: This service does not include weekend delivery. Orders placed on Saturday or Sunday will be dispatched on Monday and delivered on Tuesday.

IMPORTANT DELIVERY NOTES

  • We work with trusted third-party couriers, primarily Royal Mail, for all our deliveries. While we do our best to ensure timely dispatch, we are not responsible for delays that may occur due to courier disruptions, weather conditions, or seasonal backlogs.
  • Delivery estimates are not guaranteed, especially during peak periods such as Christmas or bank holidays. We strongly recommend placing your order well in advance to avoid any unexpected delays.

SHIPPING ADDRESS RESPONSABILITY

Please ensure that your shipping address is complete and accurate at checkout. The buyer is responsible for providing correct address details. Incomplete or incorrect addresses can lead to:

  • Delivery delays
  • Returned packages
  • Additional redelivery charges

We are unable to refund or replace orders due to errors in the shipping address submitted at checkout.

TRACK YOUR ORDER

Once your order is dispatched, you will receive a tracking number via email. You can track your parcel directly on the Royal Mail website:

Track Your Parcel Here