CONTACT US
Have a question, concern, or feedback? Our Customer Service team is here to help. Whether you need support with an order, have questions about our products, or simply want to share your thoughts, we’re committed to providing a kind and helpful experience.
WE'RE HERE TO HELP
Before reaching out, we recommend visiting our helpful resources:
- Delivery Information & FAQs – Find answers to common questions about shipping, tracking, product swaps, and more.
If you still need assistance, please get in touch using the contact form below or via email. We’re always happy to help.
HOW TO CONTACT US
Please use the form on this page to submit your query. You can also email us directly at:
✉️ info@myselfloveboxuk.com
When contacting us about an order, please include your order number to help us resolve your request quickly and efficiently.
CUSTOMER SERVICE HOURS
Our team is available:
Monday to Friday: 9:00 AM – 4:00 PM
Closed: Weekends and UK Bank Holidays
We aim to respond to all messages within 24 business hours. During busier times, it may take a little longer — but rest assured, we are doing our best to get back to you as quickly as possible.
A KIND REMINDER
We are a small, hardworking team and we genuinely care about your experience. We kindly ask that all communication remains respectful.
Rudeness or abusive language toward our staff will not be tolerated.
We believe in kindness — it's at the heart of everything we do, and we appreciate it in return.
YOUR FEEDBACK MATTERS
Your experience matters to us. Whether you have a question, concern, or just want to share your feedback — we’re always listening and continuously working to improve.